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Avaya (7492X) Exam Questions PDF

7492X pdf
  • Exam Code: 7492X
  • Exam Name: Avaya Aura Call Center Elite Support Exam
  • Updated: Nov 11, 2024
  • 83 Questions and Answers
  • PDF Price: $69.00  $31.05

Avaya (7492X) Value Pack
(Frequently Bought Together)

7492X Dumps Bundle Pack
  • Exam Code: 7492X
  • Exam Name: Avaya Aura Call Center Elite Support Exam
  •    Updated: Nov 11, 2024
  • 83 Questions and Answers
  • PDF Version + Web Practice Test
  • 3 Months (Free Updates)
  • Value Pack Total: $111  $49.95

Avaya (7492X) Exam Practice Software

7492X Testing Engine
  • Exam Code: 7492X
  • Exam Name: Avaya Aura Call Center Elite Support Exam
  •    Updated: Nov 11, 2024
  • 83 Questions and Answers
  • Practice Test Price: $69.00  $31.05

Avaya 7492X Exam Questions

Avaya Aura Call Center Elite Support Exam exams.

Question - (Multiple Choices)
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even If they know the extension number. Which two commands would provide information to isolate the problem? (Choose two.)
Choose the Choices:


Question - (Multiple Choices)
Which three statements are true about virtual routing? (Choose three.)
Choose the Choices:


Question - (Single Choise)
Best Service Routing (BSR) allows adjusting the idle time of agents when determining agent selection. You are considering the step adjustment set to 20 for a given location. Which statement about agent adjustments for the considered location step is true?
Choose the Choices:


Question - (Single Choise)
In a multi - site Best Services Routing (BSK) configuration, what is the purpose of the Status Poll vector?
Choose the Choices:


Question - (Single Choise)
In which document can the events table be found?
Choose the Choices:


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